Shipping Policy
At The Reckless, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below for details on how we handle your purchases.
1. Shipping Options
We offer the following shipping methods:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days (additional charges apply)
2. Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
3. Shipping Destinations
We currently ship to the following regions:
- United Kingdom (Mainland)
- Northern Ireland
- European Union countries
4. Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery destination
- Package weight and dimensions
- Selected shipping method
Free shipping is available for orders over £50 within the UK.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the link provided.
6. Delivery Issues
If you experience any issues with your delivery:
- Check the tracking information for updates
- Contact the shipping carrier directly
- If unresolved, contact our customer service at info@thereckless.co.uk
7. Undeliverable Packages
Packages may be returned to us if:
- The address is incorrect or incomplete
- The package is unclaimed after multiple delivery attempts
- Customs fees are unpaid for international orders
In such cases, we will contact you to arrange reshipment (additional fees may apply).
8. International Shipping
For international orders:
- Customers are responsible for any customs fees, taxes, or duties
- Delivery times may vary based on customs processing
- Some restrictions may apply to certain products
9. Contact Us
If you have any questions about our shipping policy, please contact us at:
The RecklessEmail: info@thereckless.co.uk
Address: London United Kingdom